One credit, one dollar.

One hour of video, saved. You spend credits in fractions: a standard note on a ten-minute video is about 0.02 credits, a monitor run 0.01. Your balance and a per-action spend history are always visible in the app.

No. You buy credits when you want them and they sit in your account until you spend them or they expire. There is no monthly fee, nothing renews, and we never charge your card without you clicking buy. When you run low we email you once, with a link to buy again.

Until 31 December 2026 a credit costs $1 whichever way you buy. The 10-credit pack is $10, its launch price. The 20 and 50 packs and the Team plan keep the sticker price and come with 50% more credits: a 20-credit pack delivers 30, a 200-credit Team plan delivers 300. Bonus credits have the same validity as the ones you paid for, and they are judged at the moment the payment completes. The sticker is $1.50 a credit and does not change when the promotion ends; the launch price and the extra credits simply stop.

Yes. A pack is valid 3 months from the purchase, the Team plan for its year, and the free 3 credits for 1 month. Spending always uses the credits that expire soonest, and your account page lists every batch with its date.

Credits we grant by hand never expire unless we say so when we grant them. A change to these windows is announced at least 30 days ahead and applies only to credits bought after that date.

The smallest pack is 10 credits. Below that the payment fees eat the price. There are three packs and nothing to configure; for more, buy again or combine two. Teams pick 100 to 500 credits in steps of 100; above that it is Enterprise.

Nothing, until you decide. Your plan keeps running and granting its credits until you cancel it, and the Account page still manages it. We no longer sell new monthly plans; when yours ends, buy credits here instead.

Paddle, our merchant of record. They run the checkout, store the card, handle VAT and issue the invoice. Your card details never touch our servers.

Without. Every price here is before tax and carries a "+ VAT" or "+ tax" marker. Checkout adds your country's VAT or sales tax, shows the total before you pay, and itemizes it on the invoice. Buying in Europe you pay in euros; everywhere else in dollars, at the same numbers. Businesses with a valid EU VAT ID enter it at checkout and pay the net price (reverse charge).

Every purchase carries a 30-day money-back guarantee on the credits you have not spent. The details are in our refund policy.

Two presets for writing notes, with the same features and the same size limit. Standard writes a note from one video as well as premium, for a third of the price. Premium starts writing within a second and writes the strongest notes when one note draws on several videos or notes. You pick per note.

One person buys it (100 to 500 credits in steps of 100, paid once, valid one year) and becomes the owner. They invite up to 5 colleagues by email; each accepts with that address and from then on works in the owner's workspace: the same notes, videos, queues, monitors, collections, prompts and balance. Newsletters can go to a list of recipients the owner sets. Members can't buy or change billing; the owner can add a pack of credits to the team's balance at any time. Thirty days before the year ends we send a reminder; buying the Team plan again extends it by a year. Spend history shows who triggered each charge.

Everything in Team, then whatever your organisation needs: more than 500 credits a year, more than 5 people, support calls, onboarding help (a working session to plan your queues, monitors and newsletters), custom integrations, and your own paperwork (a purchase order, a signed quote, a particular invoice format). Every purchase already comes with a proper invoice from Paddle, and an EU VAT ID entered at checkout takes the VAT off. Write to sales@knowstash.ai and we'll send a quote.